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Changing or cancelling your subscription

Cashrou Pro is one subscription covering every device. Where you change it depends on where you started it, and that is the only complicated part.

2 min read·Updated 6 August 2026·Applies to the web app and iPhone
Before you start

Cancelling stops the renewal. It does not delete your account or your data, which is a separate action.

Steps

1

Work out who bills you

If you subscribed in the iPhone app, Apple bills you. If you subscribed on the web, Stripe does. Cashrou is told only whether a subscription is active, which plan it is, and when the period ends.

Cashrou never sees your card details on either route, which is also why it cannot change a plan on your behalf.
2

If Apple bills you

iPhone Settings, your name, then Subscriptions. Cashrou appears there with options to switch between monthly and yearly or to cancel. Changes take effect at the end of the current period.

3

If Stripe bills you

Settings, then Subscription, then Manage. That opens the billing portal where you can switch plan, update the card or cancel.

What happens after cancelling

You keep Pro until the period you have paid for runs out. After that the plan is still yours and still readable; what stops is the ongoing use of the paid features.

Resubscribing picks up exactly where you left off. Nothing is removed for lapsing.

Refunds

Refunds are handled by whoever took the payment. Apple purchases go through Apple's own refund request page; web purchases we can deal with directly, so email support@cashrou.com and a person will pick it up.

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